Privacy Policy
SANA Academy (“SANA Academy”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, registering as a member, participating in our programmes, requesting resources, or contacting us.
This Privacy Policy explains what information we collect, how we use it, how it may be processed by our service providers, and the rights available to you.
Data We Collect
Depending on how you interact with SANA Academy, we may collect information such as:
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Full name
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Email address
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Phone number
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Organisation or institution
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Professional discipline or role
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Years of experience
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Location information such as state or city
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Programme interests
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Information submitted through enquiries, applications, access requests, or other forms
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Information associated with your SANA Academy member account
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Information relating to your use of our website and services
We only seek to collect information that is relevant to the purpose for which it is being provided.
How We Use Your Information
We may use your personal information to:
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Create and manage your SANA Academy account.
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Process programme registrations and enquiries.
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Respond to requests for information, resources, project support, or other services.
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Review internship, partnership, sponsorship, and other applications.
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Provide access to member resources and services.
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Communicate with you about your account, programmes, applications, or requests.
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Improve our website, programmes, resources, and services.
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Maintain appropriate records and manage our professional community.
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Meet applicable legal, regulatory, or administrative requirements.
We will process personal information only for appropriate and lawful purposes and in accordance with applicable data-protection requirements.
Wix and Zoho CRM
SANA Academy uses third-party technology platforms to support the operation of the website and the management of information submitted through it.
These may include:
Wix - used to host and operate the SANA Academy website, member accounts, forms, and related website functionality.
Zoho CRM - used to manage professional contacts, enquiries, programme-related information, and other relationship-management activities.
These platforms may process personal information on our behalf as service providers/data processors in connection with the services they provide to SANA Academy.
We will take appropriate steps to ensure that personal information is handled in accordance with applicable data-protection requirements and our instructions.
How We Protect Your Information
We take reasonable organisational and technical measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted to or through our website.
Sharing of Information
We do not sell your personal information.
We may share information with authorised personnel, service providers, professional advisers, or other parties where this is necessary to operate the Academy, provide requested services, manage applications or enquiries, comply with legal obligations, or protect our legitimate interests.
Where third-party service providers process information on our behalf, we expect them to handle that information appropriately and in accordance with applicable requirements.
User Rights
Subject to applicable law, you may have rights regarding your personal information, including the right to:
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Request access to personal information we hold about you.
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Request correction of inaccurate or incomplete information.
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Request deletion of information where applicable.
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Request restriction of certain processing.
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Object to certain forms of processing where applicable.
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Withdraw consent where processing is based on consent.
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Request information about how your personal information is being processed.
Requests relating to your personal information can be made using the contact details provided below.
The Nigeria Data Protection Commission (NDPC) is Nigeria's data-protection authority, and applicable data subjects may also have rights to lodge complaints with the Commission.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to provide services, maintain records, resolve disputes, comply with legal obligations, or protect our legitimate interests.
Specific retention periods may depend on the type and purpose of the information.
Cookies and Website Usage
Our website and third-party services may use cookies or similar technologies to support website functionality, understand website usage, and improve the user experience.
Further information about cookies and any available cookie preferences will be provided where applicable.
Children
SANA Academy's services are primarily intended for adults and professional users. We do not knowingly seek to collect personal information from children where such collection is not appropriate or permitted by applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or data-processing practices.
When we make changes, we will update the “Last Updated” date at the beginning of this Policy.
Contact Us About Your Personal Information
If you have a question about this Privacy Policy or would like to make a request concerning your personal information, please contact SANA Academy:
Email: [SANA Privacy / Business Email]
Organisation: SANA Academy / SANA Group
Contact: [Approved Contact Details]